This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.

At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.

Core units (7 units)

• CHCADV001 Facilitate the interests and rights of clients
• CHCCCS004 Assess co-existing needs
• CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people
• CHCLEG001 Work legally and ethically
• CHCPRP001 Develop and maintain networks and collaborative partnerships
• HLTWHS003 Maintain work health and safety

Elective Units (8 units)

Group A electives – RELATIONSHIP EDUCATION specialisation - At least 5 units from Group A electives must be selected for award of CHC42015 Certificate IV in Community Services (Relationship Education)

• CHCDFV001 Recognise and respond appropriately to domestic and family violence
• CHCEDU009 Provide parenting, health and well-being education
• CHCEDU010 Prepare and evaluate relationship education programs
• CHCEDU011 Work with parents or carers of very young children
• CHCEDU012 Facilitate couple processes in group work
• CHCFAM003 Support people to improve relationships
• CHCGRP002 Plan and conduct group activities
• CHCGRP003 Plan, facilitate and review psycho-educational groups
• CHCGRP004 Deliver structured programs
• TAEDEL401A Plan, organise and deliver group-based learning

Small selection of other electives

• CHCCCS006 Facilitate individual service planning and delivery
• CHCCCS020 Respond effectively to behaviours of concern
• CHCCCS030 Determine and respond to carer needs
• CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
• CHCLLN001 Respond to client language, literacy and numeracy needs
• CHCPOL001 Contribute to the review and development of policies
• HLTAID011 Provide first aid
• TAEDEL402A Plan, organise and facilitate learning in the workplace

For eligible students, NSW Government subsidies are available. For details about funding, visit our Funding Page.

Call us to discuss subsidy eligibility and fees.

• Community services worker
• Health education officer
• Domestic violence officer
• Family support worker

To begin the enrolment process, you can register an expression of interest by clicking the banner below and one of our staff will get in contact with you shortly after.

You can also email our training manager at veronica@chace.org.au or give us a call on (02) 6559 6699.